Tenant FAQs

Answers to your frequently asked questions

Can you hold a place before I apply?

No, the application results typically come back within 30 minutes of applying.
Do I pay first month’s rent and last month’s rent with my security deposit?

Yes.
How old do you have to be to apply?

18.
Is the deposit refundable?

Yes.
Who needs a cosigner?

Anyone who doesn't have the income or credit qualifications.
You have a property I want to rent. How do I apply?

Through our website.
How do I pay rent?

Through your tenant portal.
I want to get a pet. What do I do?

It must be approved by the landlord. Please reach out to us.
I want to move out, but my roommate wants to stay. What do I do?

We need to make sure that you can qualify without your roommate.
My lease expiration is coming and I want to move out. What do I do?

You must notify us within 30 days of your lease end date.
Who is responsible for paying for repairs & maintenance requests?

The landlord is responsible unless deemed to be damage caused by the tenant.